Job Overview
The Coatings Sales Advisor will support customers by processing coatings sales orders on the LKQ Coatings operating systems. The role will also be responsible for taking inbound sales calls and making regular outbound calls to designated customer bases. The Coatings Sales Advisor will also be required to take daily service calls and/or customer service queries, escalating to second line support as necessary, whilst upselling any current promotions to customers in turn.
Why work for LKQ
We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
- Taking inbound calls and making outbound calls to customer base
- Processing sales orders and pick notes for the relevant branch
- Processing inbound e-orders
- Processing mixed paint orders with paint room
- Taking initial customer service queries
- Back-order processing
- Counter sales support where applicable
- Communicating regularly with the Sales Manager
- Escalating pricing issues and out of stock requests to second line support
- Supporting and driving all special offers
- Responsible for Garage Equipment lead generation
Skills and Experience
- Customer service experience
- Good communication skills
- A strong eye for detail, especially when completing stock back orders and maintaining
- communication at all times with customers.
What we offer
- Enhanced parental benefits
- EAP
- Pension
- 22 days annual leave
- Hapi-benefits (retail discount)
- Staff discount
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. But we’re so much more than just a parts supplier – we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
